Privacy Policy


Crest-Craft respects your privacy. This Privacy Statement informs you of our privacy practices and how your information is used.

1. Collection of personal information

To better understand and serve you your needs and interests, Crest-Craft collects and uses personal information with adequate notice and consent. The types of personal information you provide to us includes contact information such as your name, address, telephone number and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information and contact preferences.

2. How we use your information

The information Crest-Craft collects is used to help us understand your needs and interests and to help us deliver a consistent and personalized experience. For example, we may use your information to

  • assist you in completing a transaction or order
  • provide you with service and support
  • communicate with you about products and services
  • provide you with personalized promotional offers
  • update you on new benefits and services
  • determine appropriate content to be communicated to you

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by crestcraft.com or our financial services providers.

3. How we share your information

Crest-Craft will never sell, rent or lease your personal information to others.

4. Access to and accuracy of your information

Crest-Craft strives to keep your personal information accurately recorded. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to us you can return to your My Account page and follow the instructions on that page.

5. Keeping your personal information secure

Crest-Craft takes the trust you place in us seriously. To prevent unauthorized access or disclosure, to maintain data

accuracy, and to ensure the appropriate use of the information, we utilize appropriate physical, technical and administrative procedures to safeguard your information. When collecting or transferring sensitive information such as credit card information we use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities, which have limited access. Credit card numbers are used only for processing payments and are not used for other purposes.

6. Changes to this statement

If we change our privacy statement, we will post the revised statement here, with an updated revision date.

7. Contacting us

We value your opinions. If you have comments or questions about our privacy statement, please send them to the websales@crestcraft.com or write to us at the following address:

Crest-Craft Company
Attn. Privacy Statement
3860 Virginia Avenue, Suite 700
Cincinnati, OH 45227